REGULATION

My profession as a notary is regulated by the Faculty Office, and not by the Solicitors Regulation Authority. I am also regulated by the Legal Ombudsman.

MY ROLE AND THE ROLE OF NOTARY IN ENGLAND

My role is to ensure that the documents are signed in accordance with the requirements of the country in which they will be used. This will include establishing your identity and also establish that you have an understanding of the documents and their effect and that you wish to be bound by them; please see the limits on legal advice below.

LEGAL ADVICE

I am not qualified to advise on any law other than the laws of England and Wales. You must rely upon other lawyers representing you as to their use and effect in any foreign jurisdiction. Where I am requested to draft documents upon your instructions, it is your responsibility to ensure that your instructions are in keeping with the requirements of the receiving foreign jurisdiction.

CHARGES

My professional charges are based upon the time and work involved in each matter, including the number of notarial acts required of me. Payment is due when the documents are signed. Where a deposit is paid and work has begun, this will be non-refundable. I can usually give a fixed quotation once I have seen the document to include disbursements such as legalisation fees, postage fees, translating costs etc. I do not charge VAT. For more complicated or time-consuming matters my fee will be based on the hourly rate of £250.00, plus disbursements. The fee charged may include time spent on preliminary advice, preparation, all forms of correspondence, arranging legalisation and record keeping.

OTHER PAYMENTS

In addition to my charges payments may have to be made to the Foreign Commonwealth and Development Office, consulates and postal and courier companies. These charges are in addition to my professional charges. If I am unable to complete your work due to incomplete documents or incomplete information provided by yourself including ID and address proof documentation or if there are errors in the documents, there is a minimum fee applicable of £30.00 for up to half an hour of my time taken and a maximum fee of £60.00. This fee is payable upon appointment and is non-refundable.

NOTARIAL RECORDS

I am required to keep copies of some of the documents that I deal with. Where copies are kept then they will be retained electronically and in accordance with the Notaries Practice Rules.

LIABILITY

Where I post documents I am not responsible for their loss, or other direct or indirect losses that you may incur, as a result of them going missing or are delayed whilst in transit.
If a document is therefore lost in the post, you will be responsible for any costs and disbursements incurred in the preparation and completion of any new replacement document required.
I carry professional insurance in respect of any claims for work that I carry out for you.

DATA PROTECTION

I am registered under the Data Protection Act and these terms are subject to my Data Protection Privacy Notice which can be found at:
http://notarypublic-uk.com/privacy.html
Any information I hold and your personal details will not be passed on to third parties save as required as per the services I provide and as per my privacy notice. My regulator makes occasional inspections of a notaries records and may inspect information that I hold without notice to you, and where authorised by law, copies may be given to police and other competent bodies, authorities or persons.

USE OF TECHNOLOGY, DEVICES AND ARTIFICIAL INTELLIGENCE

To the extent that I use any automated decision-making technology, including artificial intelligence, in the course of my services, I do not rely upon the same without human intervention. Before using any new technology including artificial intelligence, I carry out an appropriate risk assessment to ensure that your rights are not adversely affected by the same. http://notarypublic-uk.com/AI_POLICY.PDF


COMPLAINTS

My notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury: The Faculty Office, 1 The Sanctuary, Westminster, London, SW1P 3JT,Telephone 020 7222 5381 (Faculty.office@1thesanctuary.com Website www.facultyoffice.org.uk)
If you are dissatisfied about the service you have received please do not hesitate to contact me
If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.
In that case please write (but do not enclose any original documents) with full details of your complaint to:
The Secretary of The Notaries Society
PO Box 876
Chichester
O19 9ZH
secretary@thenotariessociety.org.uk
If you have any difficulty in making a complaint in writing please do not hesitate to contact the Notaries Society/the Faculty Office for assistance.
Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 8 weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result :
Legal Ombudsman
P O Box 6167
Slough SL1 0EH
Tel : 0300 555 0333
enquiries@legalombudsman.org.uk
www.legalombudsman.org.uk


APPLICABLE LAW

The laws of England and Wales apply to these terms of business and the services that I supply.